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Veterans' Services

Our New York State Career Centers offer convenient NO COST job search services to all job seekers. Every Career Center has dedicated staff to help you assess your needs, skills, and interests. They will then guide you through a step-by-step approach to your job search. Visit your local Career Center today!

We are proud to offer Priority of Service to veterans and their eligible spouses. This means that if you served on Active Duty in the United States military, you will:

  • Be served first by the next available staff member
  • Get first priority for jobs and training for which you are eligible and qualified

See the Services for Veterans Fact Sheet.

Disabled Veterans’ Outreach Program Specialists (DVOPs)

DVOPs are disabled veterans themselves. They provide intensive case management services to veterans with significant barriers to employment, special disabled and disabled veterans, and veterans ages 18 to 24. They also provide a full range of employment services, including comprehensive assessments, individual employment plans, job referrals, referrals to training and support services, and resume and interview preparation assistance.

Local Veterans’ Employment Representatives (LVERs)

LVER staff are also veterans. They specialize in advocating on behalf of veterans with business, industry, and community organizations to promote employment and training opportunities for veterans. They also provide services including job matching and job placement for veterans, conduct employer outreach, inform Federal contractors of the process to hire qualified veterans, and promote credentialing and licensing opportunities for veterans.

Find a New York State Veterans’ Program Staff Member

Do you need more help? E-mail us at


eBenefits is a joint VA and DoD web portal that provides resources and self-service capabilities to veterans, transitioning service members, and their families to research, access, and manage their VA and military benefits and personal information. The eBenefits portal is an essential way for veterans, service members, and their families to access and obtain information and services online. It also provides a list of links to other sites that provide information about military and Veteran benefits. Tri-Fold Brochure

Fact Sheet

Gold Card Benefit Program

As of November 7, 2011, all qualifying Post-9/11 veterans are eligible to receive a "Gold Card". Information on this new initiative can be found on the United States Department of Labor (USDOL) website at Here veterans will be able to print a Gold Card and get information on how to access available services. Once eligible veterans have obtained their Gold Card, they can present it at any local Career Center to receive intensive services, including six months of case management. The in-person intensive services may include: .

  • Job readiness assessment, including interviews and testing;
  • Development of an Individual Employment Plan (IEP);
  • Career guidance through group or individual counseling that helps veterans in making training and career decisions;
  • Provision of labor market, occupational, and skill transferability information that inform educational, training and occupational decisions;
  • Referral to job banks, job portals and job openings;
  • Referral to employers and registered apprenticeship sponsors;
  • Referral to training by WIA-funded or third party service providers; and
  • Monthly case management by an assigned case manager (CM) for six months.
Visit your local Career Center today for more information

Job Search

Other Resources

Unemployment Insurance Benefits

How to file:

  • Web ServiceIt is best to apply for Unemployment Insurance (UI) online. Sign in with your NY.GOV ID and follow the instructions to file a claim. You may file your claim:
    • Monday – Thursday from 7:30 am to 7:30 pm (Eastern Time)
    • Friday from 7:30 am to 5:00 pm
    • Saturday – all day
    • Sunday until 7 pm
  • Phone Service: Call our Telephone Claims Center, toll-free during business hours to a claim. (888) 209-8124
    • 1-888-209-8124 for New York State residents
    • 1-877-358-5306 for out-of-state residents
    • 8 am to 5 pm, Monday – Friday
  • For common questions about UI, go to our FAQs page.

Uniformed Services Employment & Reemployment Rights (USERRA)

  • Know your rights about employee eligibility and job entitlement, employer obligations, benefits and remedies under this Act.
  • Learn how to file a claim.

Vocational Rehabilitation and Employment (VR&E)

The VR&E program assists Veterans with service-connected disabilities to prepare for, find, and keep suitable jobs. For Veterans with service-connected disabilities so severe that they cannot immediately consider work, VR&E offers services to improve their ability to live as independently as possible.

Fact Sheet
*** The appearance of hyperlinks does not constitute an endorsement by the New York State Department of Labor ***

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