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Unemployment Insurance (UI):
Individual UI Claim Assistance
(888) 209-8124
Hours of operation: Monday through Friday, 8:00 am to 7:30 pm.
Please note that the telephone claims center cannot help you with issues related to your account, such as difficulty logging in, changing your personal information or resetting your password. For assistance, please call (800) 833-3000.

NY.Gov assistance:
(800) 833-3000

General Inquiries Unrelated to Individual UI Claim Assistance:
(518) 457-9000
(888) 4-NYSDOL (888-469-7365)
(800) 662-1220 TTY/TTD

New York State Career Centers:
Find the New York State Career Center nearest you. Use our Career Center Locator.

Media Inquiries Only:
Press Office: (518) 457-5519
Press Office Email: [email protected]

Agency Address:
NYS Department of Labor
Building 12
W.A. Harriman Campus
Albany, NY 12240

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