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Department of Labor

Top 16: Frequently Asked Questions

The best way to file a new claim for unemployment insurance is through our improved online filing system. File a new claim here. This is only for new claims. If you already have a claim, please go to labor.ny.gov/signin to make weekly certifications or to view your claim information.

Waiting weeks for unemployment benefits have been waived during the COVID-19 crisis. If you’ve seen the term ‘waiting week’ on your payment history, it is a relic of our existing system and does NOT impact your benefits.

Benefits: Filing for, receiving, and claiming

Benefits: Issues

Managing your account: Payment histories and methods, questionnaires and address/phone/name changes

If you disagree with our determination: Requesting a Hearing

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